Data Retention Policy

Pinmicro may retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and the Customer’s use of Services functionality, and as required by applicable law.

Depending on the Services subscription, the Customer may be able to customize their retention settings and apply those customized settings at the workspace level, channel level, or other levels. The Customer may also apply different settings to messages, files, or other types of Customer Data. The deletion of Customer Data and other use of the Services by the Customer may result in the deletion and/or de-identification of certain associated Other Information.

Pinmicro may retain Other Information pertaining to Customers for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for Pinmicro to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.