Privacy Policy

            Last-Modified: August 17, 2020

The Pinmicro Corporation (“Pinmicro”) builds its success on the trust its customers, partners, employees and other stakeholders place in our ability to provide premier location products and services.  This Privacy Policy is incorporated into the Terms of Use of Pinmicro KK (hereinafter the Company).  

This Privacy Policy is created and published to help you understand how we collect, use, disclose, transfer, and store your information. It describes the website on which this Privacy Policy is posted and how Pinmicro handles information collected from certain products and applications.

Companies and services that provide our solutions externally may be managed by privacy practices that are different from our Privacy Policy, so please review the privacy policies of each service. Users of certain products and applications we provide may have privacy policies specific to those products and applications. These privacy policies supplement this Privacy Policy and should be read in conjunction with this Privacy Policy.

We guarantee that the acquisition, processing, use and storage of data will be handled strictly in accordance with the personal data protection laws established in each country and region.  

• Data that we may handle

There are three types of data related to individuals that we handle:

1. Personal information

Personal information that can identify an individual and may include:

This information is collected and utilized to the extent necessary for certain services and solutions we provide. Registration, collection, and utilization of information will be carried out with prior user agreement specifying the purpose. The Company will not use or use such personal information for any purpose other than those specified or agreed up to.

We may use automated communication systems, such as email, to update products, marketing activities, and support information. However, users can also opt out of marketing communications.  By registering on the Pinmicro platform, users can create and edit their profiles.

Please refer to the following items for the privacy policy.

2. Device location data

Information about an individual (user) obtained through a smart device (a generic term for information processing terminals such as smartphones and tablets) that contains location information (latitude, longitude, time, accuracy).  The device location data we obtain is mobile advertising identifiers (ADID), Wi-Fi information (SSID/BSSID), beacon information, and IP information related to position information.  Device location data basically cannot identify a specific individual on its alone, and does not fall under the “personal information” stipulated by the Act on the Protection of Personal Information unless it can be easily collated with other information to identify a specific individual.

The Company collects device location data for each service provided by the Company and uses it for the service. Registration, collection, and utilization of information will be carried out with prior user agreement specifying the purpose. We may use these device location data as a basis for providing reporting services for each service and solution we provide. In this case, we may also provide device location data to third parties, including our partners.

In principle, we do not use device location data in combination with personal information. In addition, we and third parties who provide data from us are prohibited from acting that may identify individuals using device locations.

When implementing measures that combine personal information and device location data by the Company and a third party that provides services and data from the Company, it is defined as personal information in a state including device location data (e.g., visitor registration using EventPlus and dynamic analysis at the relevant exhibition), and is used and provided with permission from an individual in accordance with the Act on the Protection of Personal Information.

3. Cookies

We use cookies/login sessions to identify you while you are accessing the Platform and to make you aware when you re-access the Platform in the future. This type of cookie is stored on the user’s computer. Users can change their computer settings to delete such cookies or allow them to use the platform without cookies/history.

The Company will comply with the Japanese Act on the Protection of Personal Information and other laws and regulations regarding the data held and possible by the Company, and will review the contents of this Policy as appropriate and strive to improve it.

• Personal information protection approach

We conduct business activities centred on IT solutions and product sales, infrastructure services, system integration, custom development solutions, outsourcing services, etc. Personal information acquired from customers through business activities and personal information of our employees (hereinafter “personal information”, including specific personal information) we recognize that it is an important social responsibility of the Company to ensure the protection of personal information.

Therefore, the Company will handle personal information acquired through its business activities in accordance with the following policy, and will provide “peace of mind” to customers and employees of the Company and fulfil its social responsibilities with regard to the protection of personal information.

1. Acquisition, use and provide of personal information

2. Laws and regulations, guidelines established by the government, and other norms (hereinafter called “laws and regulations”) 

3. We will always strive to grasp laws and regulations related to the business that handles personal information, and we will inform and comply with employees engaged in our business (hereinafter called “employees”).

4. Regarding the safe management of personal information

5. Complaints and Consultations

For complaints and consultations regarding the handling of personal information, we will establish a personal information inquiry desk, establish a system that can respond promptly, and respond in good faith.

6. About continuous improvement

Established: June 1, 2020

Pinmicro KK.

CEO Mr. Tiby Kuruvila

7. Handling of Personal Information

In accordance with JISQ15001 requirements, the Company monitors the following contents.

1. Purpose of use when acquired outside of direct written acquisition from the person in question

Types of personal information

Purpose of use

Disclosure category

Migration data retrieved from trading partners

For data migration work, etc.


2. Purpose of use of personal information subject to disclosure

Types of personal information

Purpose of use

Materials Information of those who have received a request or inquiry

Responding to inquiries and service guidance

Customer and Business Partner Information

Communication with customers and business partners, performance of contracts, claims for performance, etc.

Information about candidates and applicants

Recruitment screening, communication

Employee Information

Employment management such as human resources and general affairs

Product buyer information on the Store site

For product shipment, etc.

8. Procedures for requesting disclosure, etc.

Notification of the purpose of use, disclosure, correction of the content, addition or deletion, suspension of use, erasure, and suspension of the offer to a third party with regard to personal information subject to disclosure held by the Company from the person in question or his/her agent (hereinafter, “request for disclosure, etc.”) The procedures for responding to the following are as follows.

• Where to request disclosure, etc. 

For requests for disclosure, etc., please attach the necessary documents to the request for disclosure of personal information, etc., and mail it. When mailing an invoice to us, please use a method that allows you to check the delivery record, such as delivery record mail or simple registered mail.

In addition, I would appreciate it if you could write “Request for disclosure of personal information etc. in red” on the envelope.

• Documents submitted in requests for disclosure, etc.

When requesting disclosure, etc., please fill out all prescribed matters in the request for disclosure of personal information, etc., and mail it to us.

• Identity confirmation

The Company will be collecting by telephone in order to confirm the identity of the requester, such as disclosure. However, if you cannot check by phone, you may be asked to present a copy of your driver’s license, resident card, health insurance card, etc.

• Request for disclosure, etc. by an agent

When delegating to an agent about requesting disclosure, etc., please enclose the following documents in addition to the request for disclosure of personal information, etc.

a. Documents (copy) to confirm the identity of the agent

b. Power of attorney 


• Fees related to disclosure and requests for notification of purpose of use

• How to respond to requests for disclosure, etc.

Pinmicro KK

Personal information inquiry desk

Y’S Coral Build 5F, 2-20 Kanda-Kaguracho, 

Chiyoda-ku, Tokyo 101-0051

Phone:03-6265-6556(Weekdays 10:00-17:00)

Fax:03-6265-6475 (24 hours)

Personal Information Protection Manager – Mr. Tiby Kuruvila